Pi-Jama.com stands behind every product that we ship from our fulfillment center and backs it with 100% satisfaction guarantee. If you are not completely satisfied with your order, you many return it for any reason, at any time, for a full refund of the purchase price. Personalization and shipping charges are not refundable.
If you are not entirely satisfied with your purchase, we are here to help. If there is an issue with your item, please send us an email within 7 days of receipt of your item and provide us with details.
PLEASE DO NOT RETURN YOUR ITEMS WITHOUT CONTACTING US FIRST.
You must have the Return Authorization Number that will be provided from us before returning the items.
We will not exchange any returned items without the Return Authorization Number.
We will be sending you back the returned items at your own cost.